e-commerce

What is e-commerce in logistics? E-commerce in logistics refers to the management and distribution of goods and services sold through digital platforms. In this process, logistics plays a crucial role, as it is responsible for receiving orders, storing products, managing inventories, and delivering items to final customers efficiently. Three key characteristics of e-commerce in logistics: Delivery speed: Consumers expect to receive their products as quickly as possible, which has driven the development of express shipments and same-day or next-day deliveries. Real-time inventory management: Companies must have precise inventory control, as consumers place orders continuously and expect updated information about product availability. Delivery option flexibility: Offering various shipping alternatives, such as home delivery, pickup points, or even simplified returns, is crucial to satisfy customers. Types First mile logistics: Refers to product collection from supplier or manufacturer and their transfer to warehouse or distribution center. Last mile logistics: Involves final product delivery to the customer. This is one of the most complex processes, as the objective is to reduce delivery times and costs. Reverse logistics: Deals with managing product returns, ensuring items return to warehouse and are reintegrated into inventory efficiently or processed accordingly.